HCST tracks all work requests through Autotask. If you have an account on our ticketing system, you may log in here for complete access to your work tickets. You may a client portal login if you don’t have one.
You may also email to create a ticket.
Please note, it is important to use the email response you receive, with a ticket number for all communication on the same topic. This ensures all communication is recorded properly and available to our support technicians.