HCST is hiring!
HCST is seeking candidates for a first-level support and ticket triage technician.
This IT Support Technician will be responsible for initial analysis of incoming support requests (tickets) and quickly resolving or forwarding to appropriate upper-level technicians for further response. This technician will also be responsible for maintaining an active view of ticket queues and working with other technicians to ensure they are resolved in a timely manner. The technician is expected to be able to resolve tickets regarding day-to-day issues such as password changes, email client configuration updates and user questions, basic printer issues and any other level one requests.
This position is anticipated to be exclusively office-based, with no travel or on-site services required.
This position is classified as hourly but may quickly grow to full-time salaried with benefits.
HCST requires US Citizenship and clean background checks (local and FBI) on all support technicians.
To apply, please send resume and detailed applicable experience to Please, no phone calls regarding this posting.